Terms and Privacy Policy (ESPAGNOL)

General Conditions of Use and Contracting

TITULARITY

In compliance with the provisions of article 10 of Law 34/2002, of July 11, services of the information society and electronic commerce, below is the general information of the Website:

ANGEL TERPENES

Double C Global Trading OÜ
registry code 14417755
Männimäe, 74626
Estonia, EU

info@angelterpenes.com

2. CONDITIONS OF USE

    2.1. Acceptance of the conditions of use and contracting.

    THE USER manifests:

    That you have read and understood what is stated here; that is a person of legal age and sufficient age for the purchase of articles on this website according to the legislation of the country of residence and with sufficient capacity to contract; that assumes all the obligations set forth herein.

    2.2. Registry.

    The data entered by the USER must be accurate, current and true at all times. The registered USER will be responsible at all times for the custody of his password, assuming consequently any damages that may be derived from its improper use, as well as the cession, disclosure or loss of it. For these purposes, the access to restricted areas and / or the use of the services and contents made under the password of a registered USER will be considered made by said registered USER, who will respond in any case of said access and use.

    2.3. Rules of Use.

    The User is obliged to use the Website and all its content and services in accordance with the provisions of law, morals, public order and these General Conditions of contract.

    Likewise, it is obliged to make an appropriate use of the services and / or contents of the WEB SITE and not to use them to carry out illicit or constitutive activities of crime, which attempt against the rights of third parties and / or that infringe the regulation on intellectual and industrial property, or any other norms of the applicable legal system.

    The USER undertakes not to transmit, introduce, disseminate and make available to third parties, any type of material and information such as data, content, messages, drawings, sound and image files, photographs or software that are contrary to the law, morality, public order and these General Conditions. By way of example, and in no case limiting or excluding, the User agrees to:

      • Do not introduce or disseminate content or propaganda of a racist, xenophobic, pornographic nature, that advocates terrorism or that violates human rights or any that encourages non-responsible consumption of alcohol.
      • Do not introduce or disseminate on the network data programs (viruses and harmful software) that may cause damage to the computer systems of the access provider, its suppliers or third-party Internet users.
      • Not to disseminate, transmit or make available to third parties any type of information, element or content that violates fundamental rights and public freedoms recognized constitutionally and in international treaties.
      • Not to disseminate, transmit or make available to third parties any type of information, element or content that constitutes illicit or unfair advertising.
      • Do not introduce or disseminate any false, ambiguous or inaccurate information and content in a way that misleads the recipients of the information.
      • Do not impersonate other Users using their registration keys to the different services and / or contents of the Website.
      • Not to disseminate, transmit or make available to third parties any type of information, element or content that involves a violation of the rights of intellectual and industrial property, patents, trademarks or copyright that correspond to the owners of the Website ANGEL TERPENES or to third parties.
      • Not to spread, transmit or make available to third parties any type of information, element or content that supposes a violation of the secrecy of the communications and the legislation on data protection.

      The User undertakes to hold ANGEL TERPENES harmless against any possible claim, fine, penalty or sanction that may be required to be borne as a result of the User's failure to comply with any of the aforementioned rules of use, and ANGEL TERPENES reserves the right to request compensation for damages that correspond.


      2.4. Exclusion of responsibility.

      The content of ANGEL TERPENES has been prepared in good faith, with information of own and third parties' elaboration, obtained in a legal way. However, ANGEL TERPENES can not guarantee 100% the veracity and reliability of the contents.

      The ANGEL TERPENES website does not accept liability for damages of any kind arising from the use of the contents, services and products by users.

      The access of the USER to the WEBSITE does not imply for ANGEL TERPENES the obligation to control the absence of viruses, worms or any other harmful computer element. It corresponds to the USER, in any case, the availability of adequate tools for the detection and disinfection of harmful computer programs.

      ANGEL TERPENES is not responsible for the damages or damages of any kind produced in the USER that bring cause of failures or disconnections in the telecommunications networks that produce the suspension, cancellation or interruption of the service of the WEBSITE during the provision of the same or with character previous.

      ANGEL TERPENES does not know the contents and services of the Linked Sites and, therefore, is not responsible for the damages caused by the illegality, quality, outdated, unavailability, error and uselessness of the contents and / or services of the Linked Sites, nor for any other damage that is not directly attributable to ANGEL TERPENES.

      3. INTELLECTUAL PROPERTY

      All the contents of the Website: texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes, are the intellectual property of ANGEL TERPENES or third parties, without any of the exploitation rights recognized by the regulations in force regarding intellectual property over them can be understood as transferred to the USER.

      The brands, trade names and distinctive signs are the property of ANGEL TERPENES or third parties, without it being understood that access to the Website attributes any right over them.

      By accepting these General Conditions, the User assigns to ANGEL TERPENES, free of charge and exclusively, all exploitation rights over the articles, comments and opinions (hereinafter, "the Content") that the User publishes or whose publication authorize on the Website. Said assignment shall be deemed to be made for the global territorial scope, without any limitation, and for the maximum period of duration provided for in Royal Legislative Decree 1/1996, of April 12, which approves the Consolidated Text of the Property Law Intellectual, regulating, clarifying and harmonizing the current legal provisions on the subject. ANGEL TERPENES may exploit the rights of reproduction, transformation, distribution and public communication of the Contents, in the broadest sense recognized by said Law.

      The User, who claims to have all the intellectual property rights over the aforementioned articles, comments and opinions, is obliged to assume any claim or liability, including compensation for damages, that any third party may exercise against ANGEL TERPENES for being considered infringed your rights for any of the actions derived from the obligations that the User contracts directly or indirectly with these General Conditions.

      Likewise, the User undertakes to hold ANGEL TERPENES harmless against any damage that he or a third party may suffer as a result of the formalization of the assignment of rights regulated in this clause.

      4. CONDITIONS OF CONTRACT

      ANGEL TERPENES reserves the right to use electronic means of payment by third parties and / or financial institutions to manage the payments made by the USERS through the WEBSITE, in collaboration with the providers of means of payment.

      ANGEL TERPENES does not have access to the banking data linked to the means of payment of the USERS and does not know or register this information during the payment transaction.

      ANGEL TERPENES reserves the right to reject or cancel, previous communication to the USER, in its total discretion those orders in which they could be found (1) inaccuracies or notorious errors in the product, (2) inaccuracies or manifest errors in the pricing through the SITE or (3) any suspicion of fraud or of having contributed false, incomplete or inaccurate data on the part of the USERS.

      ANGEL TERPENES reserves the right to request a copy by fax or email of the card used in the purchase and identity document, bank statement, national identity document, passport or equivalent documentation of the User's ID to confirm the accuracy of the data provided.

      To proceed with the payment by bank transfer, the USER must make a transfer with the details that will appear in the order confirmation email. It will indicate the account number to which you must make the transfer, the amount and the reference you must attach to expedite the process of final acceptance of your order. The order will be processed once received the full amount of the same and the term of delivery days communicated to the USER will begin to count from the receipt in account of the full amount. The order made by bank transfer is valid for 7 days. Any payment made after that period may be subject to changes in product availability or prices.

      5. SHIPPING AND DELIVERY CHARGES

      The shipping costs of the orders of the USER will be assumed by it, unless expressly indicated otherwise.

      ANGEL TERPENES, where applicable, the SELLER will indicate the price of the shipping costs in the order process; These expenses must be approved by the USER prior to the acceptance of the order, unless they are included in the price. ANGEL TERPENES will indicate to the USER prior to the purchase process any additional expenses incurred in the contracting process.

      ANGEL TERPENES will inform the CLIENT of the estimated delivery times of the order in the purchase process. The delivery times indicated in the order are only an estimate and refer to working days. ANGEL TERPENES is not responsible for delays in addition to the estimated delivery time.

      The delivery of the orders will be made in the delivery address freely designated by the USER in the order form, as long as the address is included in the distribution areas included in the Platform.

      Deliveries are made on working days (from Monday to Friday) and during business hours (from 9:00AM to 7:00PM). Unfortunately deliveries are not offered on weekends or after business hours and on weekends or holidays, regardless of whether the USER requests these options in his order or in any communication to the ANGEL TERPENES team.

      6. RETURN

      Attention: Once the shipment has been received, check its contents immediately, if the shipment is damaged externally, inform the courier.

      If the shipment arrives damaged you have 24 hours to exercise your claim in writing to info@angelterpenes.com. After this period no claim will be dealt with for damage to the product.

      Orders can be canceled at no cost until the shipment has been prepared for shipment to the USER. If the request for cancellation of the user arrives after the order has been prepared, the request for cancellation will be considered a return by the USER.

      The USER may freely withdraw from the contract of sale, without indicating the reasons, within a period of fourteen (14) calendar days following the date of receipt of the product. The date of the receipt proving the delivery of the product will serve for the purpose of beginning the computation of the period of fourteen (14) days mentioned.

      To exercise their right of withdrawal, the USER must communicate it to the email address info@angelterpenes.com, indicating for identification and management the e-mail used for the purchase and the order number. ANGEL TERPENES will answer the USER specifying the precise instructions for exercising the right of withdrawal.

      The USER will bear the expenses and the rest of the procedures associated with the return of the product, which must be packaged and sent safely, so that the returned merchandise arrives in perfect condition. The USER will be responsible for any damage, damage or injury suffered by the product in this process.

      ANGEL TERPENES, in the case of acceptance of the return of the order, will make the refund of the total order, subtracting the collection expenses that will usually be handled by the same transport company that has made the delivery.

      ANGEL TERPENES will only accept the return of the product when its use has been limited to the mere verification of the proper functioning of said product by the USER, in accordance with current legislation.

      ANGEL TERPENES will not accept the return of any product that suffers deterioration or deterioration attributed to the CLIENT.

      The return of the product must be made in its original packaging and in perfect condition, that is, not damaged or soiled by the CLIENT, and will be sent to the place indicated by ANGEL TERPENES in the instructions sent to the CLIENT. Likewise, the packaging must be completely and integrally identified in order to know who the sender is. If not sent in the conditions described in these terms the good will suffer a depreciation that in any case must pay the CLIENT, and that could be total if the product could no longer be sold for the conditions in which it is returned .

      There is no room for withdrawal in the cases contemplated in article 103 of Royal Legislative Decree 1/2007 of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users.

      In case of error in the shipment or any defect in the product, ANGEL TERPENES undertakes to exchange the defective product for an equal product whenever it is available. In the event that the change could not be made, the amount of said product will be refunded within a period of 14 calendar days. To make a return effective contact us at the email info@angelterpenes.com.

      7. LEGISLATION AND APPLICABLE JURISDICTION

      These Terms and Conditions shall be governed and construed in accordance with the laws of Estonia. ANGEL TERPENES, and the USER, expressly waiving any other jurisdiction, submit to the jurisdiction and competence of the courts and tribunals of Talinn for any dispute that may arise from the provision of the services subject to these general conditions and conditions particular defined in this website.

      8. PRIVACY POLICY

      The identification and personal data provided in the framework of this website, via form or via e-mail, are confidential and will be part of the corresponding files owned by Double C Global Trading OÜ, which have been created for the purpose of management and processing of your orders through our virtual store, the handling of billing, accounting, collection and payment of invoices and compliance with tax obligations, as well as for the maintenance of our business relationship and contact schedule and, in general, for the correct provision of our services.

      Double C Global Trading OÜ as the person responsible for the files, he undertakes to comply with the obligation of secrecy regarding the contents. Likewise, the owner of the personal data will have the right of opposition, access, rectification and cancellation regarding how many of his / her data are stored in the database of Double C Global Trading OÜ. These rights may be exercised by attaching a photocopy of the ID of the owner of the data. data through any means of communication in front of:

      Double C Global Trading OÜ
      registry code 14417755
      Männimäe, 74626
      Estonia, EU


      In the event that a transfer of personal data of users is made to third parties, the interested parties will be duly notified informing about the identity of the recipients of the assignment and the purpose with which their data will be processed.

      Double C Global Trading OÜ reserves the right to modify its privacy and data protection policy as a result of a legislative change or modification of the privacy policy. If any modification occurs, the information will be published on this page, where you can have access to the current policy on confidentiality and data protection. In each case, the relationship with users will be governed by the rules provided at the precise moment when the website is accessed.

      PURPOSE

      Our website is designed to be especially receptive to the needs and interests of our customers. This is the reason why we use cookies in order to recognize you when you access your account, correctly manage the content of your basket, and your selection, as well as being able to offer products and services according to your interests, depending on your navigation. Therefore, cookies are only used by ANGEL TERPENES to improve and personalize the service we offer you.

      DELETE THEM

      We inform you that you can delete ANGEL TERPENES cookies but this will cause certain features of our website not to work correctly once you deactivate them. If you still want to eliminate them, follow these instructions:

      1. If you use Internet Explorer:

      • In Internet Explorer, click on the "Tools" button, and then on "Internet Options".
      • In the «General» tab, in «Browsing history», click on "Settings".
      • Press the «View files» button.
      • Click on the "Name" column to see the files in alphabetical order.
      • Select cookies that include the name "ANGEL TERPENES" and delete them.
      • Close the window that contains the file list and then press «OK»


      2. If you use the Firefox browser:

      • In the «Tools» tab, select the «Options» menu
      • In the window that opens, select «Privacy» and click on «Show cookies»
      • Select cookies that include the name "ANGEL TERPENES" and delete them.


      3. If you use the Safari browser:

      • In your browser, select the "Edit> Preferences" menu.
      • Click on "Security."
      • Click on «Show cookies». Select cookies that include the name "ANGEL TERPENES" and click on the "Delete" button.
      • Once the cookies have been deleted, click on the "Done" button.


      4. If you use the Google Chrome browser:

      • Click on the "Tools" menu icon
      • Select "Options."
      • Click on the «Advanced options» tab and go to the «confidentiality» section
      • Click on the button «Show cookies»
      • Select cookies that include the name "ANGEL TERPENES" and delete them.
      • Finally, click on «Close».

      9. LEGAL NOTICE

      This merchant agrees not to allow any transaction that is illegal, or is considered by the credit card brands or acquiring bank, that may or has the potential to damage the goodwill of the same or influence in a negative way.